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Store Policy

Customer Care

At KK & Co., every order is made with love and attention to detail. Because our items are custom made to order, we begin working on them shortly after purchase. If you have any questions about your order, or need help within the first 24 hours, please reach out and we'll do our best to assist.

We also believe in keeping things simple and stress-free. Each keepsake is handcrafted with care, so please allow the processing time stated on our website before shipping. We're always happy to answer questions about your order status, product details, or custom request. Just contact us through our site or email - we'll respond as quickly as possible. 

Privacy & Safety

Your trust means everything to us. Any personal information you provide such as your name, address, or payment details is kept secure and used only to complete and deliver your order. We never share or sell your information to third parties.

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All payments are processed through trusted, secure providers to ensure your safety while shopping. If you ever have questions about how your information is used or stored, please don't hesitate to contact us. We want you to feel confident every step of the way.

Bulk Inquiries

Bulk Inquiries

Have a special event, party, or just want to order a large set of keepsakes? We'd love to help! Whether it's for birthdays, weddings, holidays, or family gifts, we can create bundles that fit your needs. 

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Since every order is custom made, bulk pricing and processing times may be a little different. Just send us a message through our site or email and we'll go over the details and create something perfect for you. 

Payment Methods

For your convenience and security, we accept the following payment options at checkout:

  • Credit & Debit cards (Visa, MasterCard, American Express, Discover)

  • Apple Pay and Google Pay (device and location dependent)

  • PayPal, Venmo, and PayPal Pay Later

  • Buy Now, Pay Later (AfterPay, Affirm, Klarna)

All payments are processed via Wix Payments, giving you a safe checkout experience and letting us focus on preparing your keepsakes. 

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